Last Updated: October, 2025

Welcome to Hair Doctor NYC, the official website of Stoller Medical Group, located at 515 Madison Avenue, Suite 1205, New York, NY 10022 (“Hair Doctor NYC,” “we,” “us,” or “our”).
By accessing or using this website (the “Site”), you agree to comply with and be bound by the following Terms of Use (“Terms”). If you do not agree, please do not use this Site.

1. Purpose of This Website

This Site is intended to provide general information about hair restoration procedures, cosmetic medicine, and Stoller Medical Group, and to facilitate communication, consultation requests, and appointment scheduling.

The information on this Site is for informational and educational purposes only and is not a substitute for professional medical advice, diagnosis, or treatment. Always consult a qualified healthcare provider regarding any medical condition or treatment.

2. No Medical Advice or Provider–Patient Relationship

• • The information on this Site—including text, photos, videos, or responses to inquiries—is provided for general educational purposes only.
  • No physician–patient relationship is established by your visit, by submitting an online form, or by communicating with our team through this Site.
  • A provider–patient relationship is only established when you have been formally evaluated, have provided informed consent, and have scheduled or received treatment through Stoller Medical Group.
  • You should not rely solely on website content for medical decisions or treatment plans.

3. Telemedicine and Virtual Consultations (HIPAA Compliance)

We offer virtual consultations and digital assessments to help determine candidacy for hair restoration and related procedures. By submitting forms, uploading photos, or participating in a telemedicine consultation, you acknowledge and agree to the following:

a. Protected Health Information (PHI)

Any information you provide during a virtual consultation—including photos, medical history, or descriptions of symptoms—may be considered Protected Health Information (PHI) under the Health Insurance Portability and Accountability Act of 1996 (HIPAA).

We are committed to safeguarding your PHI as required by law. All medical data transmitted electronically is stored and transmitted using secure, encrypted methods compliant with HIPAA standards.

b. Consent to Electronic Communications

By engaging in a virtual consultation, you consent to the use of electronic communications (e.g., video conferencing, secure messaging, or encrypted email) for evaluation and discussion of your health information.
While we use secure technology, no system is entirely free from risk. You acknowledge that electronic communication carries inherent privacy limitations and that absolute confidentiality cannot be guaranteed.

c. Recording Policy

Telemedicine or video consultations are not recorded by Stoller Medical Group without explicit written consent. Patients are likewise prohibited from recording without prior written authorization.

d. Limitations of Virtual Assessment

Virtual consultations provide preliminary recommendations based on photos and history submitted.
A final diagnosis or treatment plan may require an in-person examination or diagnostic testing at our clinic.

4. Use of the Site

By using this Site, you agree to:

• • Use it only for lawful, personal, non-commercial purposes;

  • Provide accurate and current information when submitting forms;

  • Not interfere with or disrupt Site functionality, servers, or networks;

  • Not attempt to access data that does not belong to you.

We reserve the right to suspend or terminate access to the Site for violations of these Terms or misuse of the Site.

5. Privacy

Your use of this Site is governed by our Privacy Policy, which explains how we collect, use, and protect your personal information, including health data, credit card details, and appointment information.

6. Payments and Financial Transactions

If you make a payment or submit credit card information through the Site:

• • Transactions are processed securely through a PCI-compliant payment processor (e.g., Authorize.Net or equivalent).

  • We do not store full credit card numbers on our own servers.

  • Charges, refunds, and deposits are subject to our internal office and scheduling policies, which can be provided upon request.

7. Intellectual Property

All content on this Site—including text, photos, graphics, logos, videos, and layout—is the intellectual property of Stoller Medical Group or its licensors and is protected under U.S. and international laws.
You may view or print pages for personal, non-commercial use only. Reproduction, modification, or redistribution of any materials is prohibited without written permission.

8. Links to Other Websites

The Site may contain links to third-party websites for convenience. We do not control or endorse third-party content, and we are not responsible for their privacy or security practices.
Access linked sites at your own discretion and risk.

9. Disclaimers

The Site and its content are provided “as is” and “as available” without warranties of any kind, express or implied.
We make no representation that:

• • The information is accurate, complete, or current;

  • The Site will be uninterrupted or error-free; or

  • The Site or its servers are free of viruses or other harmful components.

Use of the Site is at your own risk.

10. Limitation of Liability

To the fullest extent permitted by law, Stoller Medical Group, its physicians, affiliates, and employees shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from:

• • Your access to or use of the Site,

  • Reliance on Site information, or

  • Unauthorized access to Site data.

Your sole and exclusive remedy for dissatisfaction with the Site is to discontinue using it.

11. Indemnification

You agree to defend, indemnify, and hold harmless Stoller Medical Group, its affiliates, physicians, and employees from any claims, damages, liabilities, or expenses (including reasonable attorneys’ fees) arising from your use of the Site, violation of these Terms, or infringement of any rights of a third party.

12. Governing Law & Jurisdiction

These Terms and any disputes arising from them shall be governed by and construed in accordance with the laws of the State of New York, without regard to conflict of law principles.
Any legal action shall be brought exclusively in the state or federal courts of New York County, New York, and you consent to such jurisdiction.

13. Updates to These Terms

We may update or amend these Terms at any time without prior notice. Updates will be reflected on this page with a new “Last Updated” date.
Your continued use of the Site after updates become effective constitutes acceptance of the revised Terms.

14. Contact Information

Stoller Medical Group / Hair Doctor NYC
515 Madison Avenue, Suite 1205
New York, NY 10022
Email: [email protected]
Phone: (212) 920-4499